Cancellation & Refund Guide

How to Cancel a Delta Flight and Request a Refund

Find out how to cancel your reservation, whether you may receive a refund or eCredit, and how to check an existing refund request.

Need to cancel a Delta reservation? Before confirming the cancellation, check whether the ticket will produce a cash refund, eCredit or remaining value after an applicable charge.

How to Cancel a Delta Flight

1

Go to My Trips.

2

Locate your existing reservation.

3

Select the trip you need to cancel.

4

Begin the cancellation process.

5

Review the refund or eCredit information.

6

Confirm and save your cancellation details.

Need Cancellation or Refund Help?

Reservations

800-221-1212

Refund Status

800-847-0578
Verify current numbers and operating hours on Delta.com before calling.

Can You Cancel Within 24 Hours?

24-Hour Risk-Free Cancellation

Qualifying reservations purchased directly from Delta may be cancelled within the applicable 24-hour risk-free period for a full refund, subject to Delta's conditions.

What Happens With a Non-Refundable Ticket?

Most Delta tickets are non-refundable. When an eligible non-refundable booking is voluntarily cancelled, remaining value is generally issued as an eCredit rather than returned as cash.

Basic fares can have additional cancellation restrictions or charges, so review the specific conditions shown for your reservation.

What About a Refundable Ticket?

An eligible unused refundable ticket may qualify for money returned to the original form of payment after cancellation and processing.

What If Delta Cancelled Your Flight?

If Delta cancels your flight, the options can differ from a voluntary passenger cancellation.

Depending on the disruption, you may be able to accept rebooking or request a refund for eligible unflown travel instead.

How to Check Refund Status

Delta provides an online refund-status tool. Keep your ticket number or refund request number available.

For U.S. and Canada refund-status assistance, Delta lists 800-847-0578.

Quick Guide

SituationPossible Result
Eligible 24-hour cancellationFull refund
Non-refundable ticketUsually eCredit if eligible
Refundable ticketEligible refund
Delta cancelled flightReview refund/rebooking
Refund pendingCheck refund status

Frequently Asked Questions

Many eligible reservations can be cancelled through My Trips.

Qualifying direct bookings may be eligible for Delta's 24-Hour Risk-Free Cancellation policy.

Eligible remaining value is generally provided as an eCredit rather than a cash refund, subject to applicable ticket rules.

Delta currently lists 800-847-0578 for refund-status enquiries within the U.S. and Canada.
Disclaimer: This independent informational website is not affiliated with Delta Air Lines. Cancellation and refund rules can change. Verify your ticket conditions directly with Delta.